QUALITY’
Our products are obtained through the use of essential oils 100% natural, selected from citrus fruits of Sicilian and Calabrian origin.
Operating in the production area, we select the best qualities of Essences, from an olfactory and organoleptic point of view.
Specific checks are also carried out on incoming raw materials, and specific sample analyzes to verify the organoleptic characteristics at accredited laboratories.
It has a Quality and Food Safety Management System, documented and systematically checked, through planned internal audits, which ensures the maintenance of the required quality standards.
POLITICS
aromatic Sicilian, bases its Quality policy on the following points:
- Customer satisfaction
- Efficiency
- Improvement
–> CUSTOMER SATISFACTION is ensured through the execution and planning of activities in compliance with the procedures, of the agreed times and social and environmental needs;
√ satisfaction of the expectations identified in the communication and negotiation processes;
√ control of perceived quality in the production and delivery processes of the product/service;
√ adaptation and contractual terms to market needs and compliance with the same.
–>EFFICIENCY supported by expertise, training and updating of all the staff we have:
√ constant verification of the ability of individual processes to satisfy the expectations of internal customers;
√ control of the methods and levels of use of available resources;
√ Reduction of waste;
√ constant research into alternative methods and technologies.
–> IMPROVEMENT to ensure the collective maintenance of the company for the quality of the product and service offered, through:
√ the definition, verification and adaptation of measurement criteria and indicators of individual production and management processes, to guarantee a Management System that allows, to intervene preventively on the potential causes of non-conformity generation;
√ Continuous monitoring of non-conformities found and intervention aimed at resolving the causes, to ensure satisfaction of customers' operational needs;
√ optimization of products and processes, based on research, innovation and technological development;
√ availability of the resources necessary to support the activities and monitoring of the aforementioned processes;
The company undertakes to provide all the financial and human resources necessary to ensure the best management of the System.
Finally, Aromatica Siciliana operates under a HACCP food self-control regime and is FDA registered for exports to the USA.